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Installation Instructions

Follow these steps to set up your MIS device.

What's in the box

Your MIS device includes:

  • The sensor box with integrated monitoring hardware
  • Mounting hardware for secure attachment
  • Power cable and connectivity components
  • QR code label for quick device access

Mounting guidance

For accurate monitoring:

  • Choose a location with stable contact to the machine frame or housing
  • Avoid loose mounting - the device needs firm attachment to capture meaningful patterns
  • Keep away from extreme heat sources or areas prone to water exposure
  • Orient the device according to the included mounting guide
  • If unsure, contact support for location recommendations specific to your equipment type

Mounting quality matters

MIS relies on a stable mounting connection to measure vibration accurately. If the device is loose or shifts, the system may limit its conclusions. If you see a mounting-related warning, re-mount the device securely and upload a new run.

Power and connectivity

The MIS device requires:

  • Continuous power connection (standard outlet or wired power supply)
  • Network connectivity (Wi-Fi or Ethernet, depending on device model)
  • Initial setup may require brief configuration through the admin panel

Once powered and connected, the device will begin collecting longitudinal data automatically.

Understanding online/offline status

Device status is based on the last time data was received:

OnlineDevice has reported within the expected interval
OfflineNo data received recently - check power and network connectivity

The device page shows "Last seen" timestamp to help diagnose connectivity issues.

Scanning the QR code and logging interventions

Each device has a unique QR code:

  1. Use your phone camera or QR scanner app to scan the code
  2. You'll be taken to the device's status page showing current health and recent observations
  3. Scroll to the intervention form at the bottom of the page
  4. Log what action you took (e.g., "tightened mounting bolts" or "no action needed")
  5. Optionally note the outcome after you've observed the result

No login is required for QR access - it's designed for quick field use.

Accessing the pilot portal

The pilot portal gives operators and managers an overview of all devices in their organization:

  • Log in at the MIS Portal (/app) using your activation credentials
  • The portal shows all devices assigned to your pilot, with current status and recent observations
  • Use the pilot overview to check which machines need attention without visiting each QR page individually
  • Managers can also view intervention history and ROI summaries from the portal

Viewing machine status online

You can check your machine's status remotely without being on site:

  • Open the device's QR page URL in any browser — no app installation required
  • The page shows real-time status, last evidence timestamp, and current assessment
  • Status labels (Stable, Observe, Change Detected, Drifting, Action Required) update automatically as new evidence arrives
  • If the device is offline, the page shows the last known status and when it was last seen

What the QR code on the device does

Every MIS device has a unique QR code sticker:

  • Scanning the QR code opens the device's dedicated status page in your browser
  • The page shows the current machine health assessment, recent observations, and trend information
  • Operators can log interventions (maintenance actions) directly from this page
  • No account or login is needed — QR pages are designed for quick field access by any team member
  • Each scan is recorded so the system knows the device is being actively monitored

Requesting maintenance and logging interventions

When a machine needs attention or you have performed maintenance:

  1. Scan the device QR code or open its page URL
  2. Scroll to the intervention form at the bottom of the page
  3. Select the type of action taken (inspection, repair, adjustment, etc.)
  4. Describe what was done and the observed outcome
  5. Optionally indicate when the action occurred if logging after the fact
  6. Submit the form — MIS will track the intervention and compare machine behavior before and after

Logging interventions promptly improves MIS accuracy. Real-time entries (within minutes) receive the highest confidence rating.

Safety and Escalation

  • MIS provides guidance, not diagnostic certainty
  • For safety-critical equipment, stop operation and consult a qualified technician if alerts appear
  • Never ignore unusual sounds, smells, or visible damage - even if MIS shows "OK"
  • Operators remain responsible for all safety decisions

If you're uncertain about any alert or guidance, reach out through the contact page or consult your equipment manufacturer.

Need more help?

Check our FAQ or get in touch with our team.

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